On November 2nd, 2015, LACO was awarded an ISO 9001:2008 certification. The certification was an important step for LACO as it further ascertains the company’s commitment to quality, customer satisfaction, and continuous improvement.
The ISO 9000 family addresses various aspects of quality management. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved. (International Standards Organization, 2015)
Quality contributes to business success and, ultimately, a nation’s prosperity. Standards provide the tools and processes to ensure it does just that. (Naden, 2015)
Good levels of quality in products and services don’t just make our day-to-day life easier, they are good for economies by helping businesses boost sales, manage risks, contribute to innovation and ensure corporate responsibility. (Naden, 2015)
ISO International Standards provide an essential foundation to help organizations ensure and improve quality. ISO 9001, for example, sets out the requirements for a quality management system applicable to all types of businesses, regardless of size or sector. It is based on a framework of continuous improvement that helps optimize work processes so that quality prevails and organizations continue to thrive. (Naden, 2015)